Privacy Policy

Privacy Policy for Off Road Hitches Mcallen Texas

Introduction

Welcome to the comprehensive privacy policy of Off Road Hitches Mcallen Texas (hereafter referred to as ‘the Company’ or ‘we’). We are dedicated to protecting your personal information and ensuring a secure online experience when you interact with our website, applications, services, and products. This policy outlines our practices regarding the collection, handling, and protection of your data in compliance with numerous privacy laws worldwide, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies governing user data collection and use, and we encourage you to review these policies before providing any personal information.

Processing Activities

This policy covers various interactions, such as:

  • Using our applications or services as an authorized user, which includes creating and managing your account.
  • Visiting our websites, including browsing content, making purchases, or filling out forms.
  • Receiving communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your user experience and provide tailored services. These include:

  1. Account Information: Details related to your user account creation, including usernames, passwords, and profile preferences.
  2. Payment Information: Transaction details for purchases made through our platform, such as cardholder name, credit/debit card number, expiration date, and security codes.
  3. Financial Information: Personal financial data required for billing and payment processing.
  4. Purchase Information: Products or services bought from us, including quantities, transaction dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, and device tokens used for push notifications.
  6. Location Data: Geographic coordinates captured when you use our location-based services or when we process your order to facilitate delivery.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  8. Social Media Information: Data collected from social media platforms when you interact with our content or engage in social sharing features on our site.
  9. Product Information: Details you provide about your interests, preferences, and product inquiries to assist us in offering personalized recommendations.

We collect this data through various methods: user input forms, account creation processes, online interactions, automated tracking technologies (like cookies), and third-party service providers who assist us in data collection.

Cookies

We employ cookies, a common technology used by websites to enhance user experience and gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions like login, session management, and site navigation work properly.
  2. Preference: Cookies that remember your preferences for a personalized browsing experience.
  3. Analytics: Used to analyze website performance, track user behavior, and provide insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification. Our retention periods vary based on the type of data and its usage:

  • Account information: As long as your account remains active.
  • Purchase history: Typically for a period of 7 years for record-keeping and tax purposes.
  • Analytics data: Up to 24 months for aggregated analysis, after which it is anonymized.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct or update inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): The option to request the deletion of your data in certain circumstances.
  • Restriction: Limiting our use of your data based on specific conditions.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing of your personal data.

To exercise these rights or have any data-related queries, please contact our privacy team using the details provided below.

Changes to Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and revised policy versions will be posted here. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data access/correction queries, please contact us:

We value your trust in handling your personal information, and this policy demonstrates our commitment to protecting it.